Customer Service

  • While placing your order, you need to choose the size & color of the style you wish to order from the specified color & size guide.

 

  • Post purchase, you could either go ahead with the standard color & size options that you chose or you could write to us at customisation@torqadorn.com /chat with us on 8376905539 within 10-12 hours of placing the order.

 

  • No customization requests will be entertained after 12 hours of placing the order.

 

  • If you wish to customise your order & reach out to us on mail/ whatsapp within the stipulated time, a design executive will be assigned to you who will guide you through the custom measurement process, color & fabric options available as well as any other specifications like addition of embroidery, depth of neckline, addition of sleeves etc.

 

  • You may be charged extra according to your requirement.

 

  • These communications can take place via mail or chat on our business whatsapp number 8376905539, any mode as per your convenience.

 

We strongly recommend that all our customers write to us for customizations, if any, after placing their order since doing so would ensure garments as per your satisfaction in terms of color, fit & silhouette.